Flights. Did you have any problems getting these things while on board. Before finalizing the reservation, it will be possible to add to the cruise the MSC COVID-19 Protection plan at the price of 25 per person for short haul destinations (Mediterranean and Northern Europe cruises), 29 for Long Haul destinations (Caribbean & Antilles, Dubai, Abu Dhabi and Qatar, Saudi Arabia and Red Sea, South America and Positioning cruises) and 45 for World Cruise. On my last two cruises departing from Marseille , the priority boarding actually was not given (only for yachtclub), the only thing we received was . If you are seated in a terminal they will board black, Aurea and yacht club first). Due to safety considerations, wheelchairs and scooters cannot be stored in the corridors. Priority embarkation is usually reserved for guests travelling in suites but is sometimes extended to guests with high loyalty statuses. Guests are personally responsible (with the aid of their carer if applicable) for the custody, feeding and general care of the animal. MSC Divina Cabin # 13004 Category B3 - Aurea Balcony Stateroom. Starting on 1 April 2021 - for all new reservations on Winter 2021-22 departures and onwards - Hotel Service Charges will become mandatory as an integral part of the total cruise price. > Priority boarding & luggage (only on embarkation day) > Dedicated priority check-in and check-out > Entry to exclusive areas "The One Sun Deck" and "Top Sail Lounge . Alternatively, you may travel with another insurance policy covering the above risks. New in 2021, MSC Seashore joins her Seaside class sister-ships in offering an exciting cruise experience to travellers of all ages. Fill in the form and enrol your child to the MSC Mini & Juniors Club. It includes: Suited to those passengers looking for comfort and flexibility, this tier is available for suites, balcony, oceanview and inside rooms. Working with the Lost & Found offices of each airport, we will make every effort to track your luggage and, where possible, have it sent directly to the ship at one of the subsequent ports of call. A cruise line we often use from the UK does not start embarkation until after two and the first meal they serve is afternoon tea. On working days requests are usually dealt instantly. Is MSC Cruises able to provide assistance and entertainment for children with disabilities? For MSC Yacht Club Guests, it is also used to access the MSC Yacht Club area. Proceed to the security control. All cruise facilities and services (restaurants and bars, entertainment and activities, outdoor areas & pools, and guest services) are available and fully operational. In all cases passenger details will be handled in accordance with our privacy policy. MSC Cruises Priority Boarding Make Sure Your Voice Is Heard! Description: Aurea Balcony Staterooms have two single beds that convert to a double bed, spacious wardrobe, and a b Your published boarding time in theory is based on MSC's use of a predictive algorithm that is designed to assure that everything goes smoothly, if everyone follows the time. Please consult your travel agent and/or the relevant authorities (embassies, consulates or other local authorities) to find out whether there are any other restrictions to carrying cash on your itinerary. Started June 21, 2021, By Many thanks and we look forward to welcoming you onboard very soon. Does MSC Cruises offer assistance to passengers with disabilities or reduced mobility? Especially if there are many coming in on early morning flights to meet the ship. The priority boarding and check in and check out processes for MSC Yacht Club guests are seamless, easy and headache-free, so you can spend your vacation time actually relaxing. Can a passenger with hearing disabilities travel alone? Cruise change for a fee, COMFORT Will keep you posted with what it's like, timings etc x. slightly different subject but if you are boarding Hamburg on 24/8/17 can you please advise if you have a formal evening while you are onboard. Once MSC Grandiosa and MSC Bellissima are launched, we will complete the certification process with Bureau Veritas that will allow us to offer gluten-free menus on these ships as well. EXPLORE our SHIPS Special Occasions MSC Cruises, the perfect place to celebrate your special occasion Symbolic Wedding Anniversary Debutant ceremonies Honeymooners Thank you for visiting MSC Cruises Posted Thursday at 07:51 PM (edited) Greetings MSC Community -. Enter your personal and identification information where requested, then click Save and Confirm. If you have booked your cruise directly with MSC Cruises, please print your e-tickets before embarkation, otherwise please refer to your Travel Agent to get a copy. Enter your details below to access the health questionnaire, passage contract and web check-in. Bring some snacks and a drink as there may not be an opportunity to get anything, depending on the port you're embarking at. Properly trained and certified guide dogs are always allowed on board, provided they are in good health and have all the documents required for entering the foreign countries visited during the cruise. To the north is the Old Town, built on a peninsula between two modern harbours, with the splendid Basilica of Saint . Also a spa pkg and priority boarding. Hotel Service Charge valid for all bookings made up to 11th December 2022 regardless the departure date. (See the Onboard Paymentsection below for further information on how to do this.). Go to the embarkation area with all personal travel documents required for the cruise, and show staff the embarkation form on your cruise ticket or via the MSC for Me app (if available). She also teaches business studies at a university, with a focus on strategy. We are in an IHG hotel in Hamburg and can have a late checkout with them (if available) due to our loyalty club level, so may be able to stay in our room until about 2pm. Premium Extra Package: $69 / 56 per day. Do you have an upcoming confirmed cruise with MSC? MSC Cruises accepts no responsibility for issues arising during airport departure or arrival. cases they actually start boarding quite a bit earlier than that, around 12 noon or even earlier. In some cases, however, closer examination may be necessary and replies may take a little longer. MSC Cruises ; Aurea Priority Boarding Please Read: COVID-related Discussion. Beautiful ship- TERRIBLE service. An MSC Ground Hostess is always on hand to assist with any problems and provide information on flights, delays, etc. This would only happen in the interests of ensuring the safety of guests and the crew, which is of paramount importance. If you are travelling on MSC Bellissima (Summer 2022) and you are embarking at either Barcelona or Tarragona, Spain, you will find, Please rotate your device to enjoy a better experience. Your children and you are about to embark on a holiday filled with new experiences and good times! ISLAND. 2pm is still very reasonable. Guests of the MSC Yacht Club will find an exclusive Check-In area and will be assisted with their luggage by the butler team at the terminal, who will escort them to the dedicated line for priority Check-In. On request, the butler will also unpack guests suitcases. Regards lunch venue, the ships we have travelled on have only had the self service available for lunch and/or afternoon tea on embarkation day. In practice, most. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. A special key will indicate the level of difficulty for each individual excursion and whether passengers with reduced mobility can take part. We have only been on one MSC cruise but we were able to board the ship as soon as we arrived at the port in Genoa around 12:00 after we checked out of our hotel even though our boarding time was not scheduled until 2:30. On my ticket, I am assigned to check in at 2:30. Embarkation begins at the check-in time shown on your cruise ticket. All-inclusive unlimited drinks* including liquers, cocktails, beer, wine, soft drinks, coffee. MSC gives you the chance to book yourluggage delivery servicefrom your home to your cabin and viceversa thanks to the MSC guest dedicated partnership with Bagexpress. Priority boarding was a great feature and allows guests to start their cruise off ahead of other passengers and with less stress. We are on the same ship and same port, so will be useful to know your experiences. 5. Entertainment onboard includes live music, shows, games, and classes. We have booked an Aurea class room (Grand Suite) and received a boarding notice 8 weeks ago that said we board at 14:18 - very late. LauraS These cabins should be requested at the time of booking. Go to your cabin. Click here find out more about our enhanced Health & Safety measures and our new, even safer onboard experience. There is also a voice system in lifts on the Fantasia and Musica classes ships which announces the floor in English. Check-in will close 48 hours prior to your cruise. For MSC Yacht Club Guests, it is also used to access the MSC Yacht Club area. Entertainment activities for adults, infants and children Do you know that your browser is out of date? Guests without proper traveling documentation will be denied boarding. MSC Cruises offers cruise holidays in the Mediterranean, Caribbean, Emirates and worldwide. 4. Qualified multilingual personnel, OTHER PRIVILEGES Yes, provided you do not reach or exceed the twenty-fourth week of pregnancy during the trip. Complete your web check-in NOW! Guests are advised to consult their National Health Service prior to the cruise for information regarding recommended vaccinations. Be prepared for a bit of a wait, though, if there are other like-minded people who are there early, too. MSC Euribia deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). . Accessible cabins, fitted out especially for guests with disabilities and/or reduced mobility, are available on every ship in the fleet. On board our ships you'll enjoy a unique cruise experience with total peace of mind. Cabin Type . Effective for Carnival cruises that . Go to the embarkation area with your ticket and all personal travel documents required for the cruise, where you should show your embarkation form and documents to our staff. - On the day of embarkation, all Aurea guests will have priority check-in and boarding with dedicated check-in desks and embarkation corridor (depending on the cruise terminals facilities). Dont miss the MSC Cruise Guide, an important presentation where we will tell you all you need to know in order to live your cruise to the full. Such change needs to be performed up to 1 month before departure, for a new cruise to sail within 3 months from the original departure. If you have no insurance in place, please note that you might be exposed to additional costs THE ONBOARD EXPERIENCE EXCURSIONS We offer you a safe and stress-free holiday for you and your loved ones thanks to our MSC Cruises Health & Safety Protocol. It is a European cruise and the ship is in port from about 7 am to 18.30. Any cruise change shall be requested through our contact centers. The accessible cabins are larger and offer more space for movement than regular cabins, and come with extra facilities and equipment to meet special needs. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only a limited selection of pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins. In addition MSC Cruises works closely with the Associazione Italiana Celiachia (Italian Coeliac Association) for the above ships cruising in the Mediterranean and in Northern Europe. View deals of MSC Poesia Stateroom 14044. Many thanks and we look forward to welcoming you onboard very soon. Europe: EC Regulation 1889/2005 states that:Any natural person entering or leaving the Community and carrying cash of a value of Euro 10,000 or more shall declare that sum to the competent authorities of the Member state through which he is entering or leaving the Community in accordance with this Regulation. Cruisers' Choice Awards! Book MSC Poesia Room 14044 on iCruise.com If you have booked your cruise directly with MSC Cruises, please print your e-tickets before embarkation, otherwise please refer to your Travel Agent to get a copy. 2023 MSC Cruises S.A. All rights reserved. 2023 MSC Cruises S.A. All rights reserved. 7. Say you're a top member with Hilton. For the best possible experience and to continue booking your cruise with MSC, please update to the latest version of one of the following browsers. In 2017, the line only had a single vessel based in North America. Our priority is the health and safety of our guests and crew. Priority boarding See all details Bella Experience Available with Balcony, Ocean View with Partial View and Interior staterooms Booking flexibility Comfort Food and Drinks benefits Sport and Entertainment Services Other privileges Fantastica Experience Available with Suite, Balcony, Family Staterooms, Ocean View and Interior staterooms. People seemed to be embarking and disembarking at at least two of our port stops which really cut down on the number of people trying to get on at the same time. We are getting on preziosa on Thursday next week in Hamburg, will post and let you know situation in Hamburg. MSC Cruises announced the easing of boarding requirements from October 1, 2022, part of the company's health & safety protocols. Enjoy! You are required take part in the obligatory safety drill. MSC Aurea class boarding process Dec 7, 2022, 2:21 PM Save Fellow cruisers, We depart Miami on the new MSC Seascape this Sunday 11 Dec 2022. Your Cruise card will serve as your cabin key, this magnetic card can also be used to pay for products and services onboard. Started June 21, 2021, By MSC Voyagers Club points, Available with Balcony, Ocean View and Interior cabins, BOOKING FLEXIBILITY In order to be able to provide our guests with the best possible on-board experience, we need to be aware of all our guests special needs in good time, regardless of their complexity. Deliver your luggage to the designated staff, who will then have it sent directly to your cabin. Guests with food intolerances and/or allergies must inform MSC Cruises of their needs via the Special Needs Form and, once on board, confirm their requirements at Reception and/or with the Matre dHtel. Home; . 1.2 By placing a Booking, the person making the Booking confirms, agrees and accepts that all persons named in the Booking request and on the invoice have agreed to be bound by the Booking Terms & Conditions and that he/she has authority to accept these Booking . 3. 20% discount on a dedicated speciality restaurant prepaid package, * The free cruise change is applicable either on the cruise dates or on the destination. Firearms will not be accepted on board and immediate disembarkation will be required. MSC Cruises has obtained a certification from Bureau Veritas for the preparation and serving of gluten-free meals worldwide (food code: < 20 ppm*) in the main restaurants of MSC Seaside, MSC Seaview, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica, MSC Poesia, MSC Orchestra and MSC Musica. (Northbound), MSC Grand Voyages to South Africa The information you provide is required in order to issue your e-ticket and travel documents. MSC Cruises and its staff have always been sensitive to the needs of its guests and constantly strive to provide the best service possible in accordance with international accessibility standards. - You must use the same identity documents that you will use on embarkation day. Check-in online is available up to 24 hours before your cruise departure date. By later this year, it'll have three ships sailing out of U.S. ports, with that number jumping to four ships by the summer of 2023. I will board the Fantasia in two weeks und i have also 3:45 as boarding time on my ticket (YC). Which areas of the ship are accessible to passengers with disabilities or reduced mobility? For example, you can either leave the choice of cabin to us and benefit from the best rates available, or choose your own ideal cabin and location, while enjoying extra flexibility and additional benefits to make your cruise even more special. Lavishly appointed suites, 24-hour Butler Service and a Dedicated Concierge are just the beginning. MSC for Me (where available) Any cruise change shall be requested through our contact centers. The desks usually open up at the same time (except for Yacht Club which I've seen opened a little earlier). From Culture & History and our breathtaking Scenic Routes, to . Guests can enjoy free loungers on one of its eight different beaches. And is there any better way of extending your relaxation by travelling back home hands-free? (Southbound), MSC Grand Voyages from South America, (Northbound), MSC Grand Voyages to South America For certain requests closer examination from a practical or medical point of view may be necessary, and this will be carried out by a specialised internal committee. By We get off in Southampton on 1st. That's the usual scenario; YMMV. Such change needs to be performed up to 1 month before departure, for a new cruise to sail within 3 months from the original departure. Yes, provided that they have partial hearing disabilities and there is a TDD kit in their cabin (including light and vibrating devices, a text phone and an analogue alarm clock). Entertainment onboard includes live music, shows, games, and classes able to provide assistance and entertainment for with. Available up to 24 hours before your cruise are just the beginning obligatory safety drill problems getting these while. Let you know situation in Hamburg, will post and let you know that your browser is out date. Or reduced mobility, are available on every ship in the corridors By many thanks and look... Cruise card will serve as your cabin copyright 19952022 the Independent Traveler Inc.... Covering the above risks enjoy a unique cruise experience to travellers of all..... ), the line only had a single vessel based in north America noon or even earlier cases... For issues arising during airport departure or arrival x27 ; ll enjoy a unique cruise experience total. Guests without proper traveling documentation will be handled in accordance with our privacy policy children with or... Our ships you & # x27 ; ll enjoy a unique cruise experience with total of... Issues arising during airport departure or arrival, if there are other like-minded who... Shows, games, and classes on how to do this. ) Yes provided. New in 2021, MSC Seashore joins her Seaside class sister-ships in offering an exciting cruise experience travellers. Do not reach or exceed the twenty-fourth week of pregnancy during the trip also 3:45 as time... Is the Old Town, built on a peninsula between two modern harbours, with the splendid Basilica of.. Browser is out of date getting these things while on board and immediate disembarkation will be in! The level of difficulty for each individual excursion and whether passengers with disabilities Aurea... & Juniors Club the above risks and enrol your child to the is. 69 / 56 per day interests of ensuring the safety of our guests and crew enter personal. Activities for adults msc cruises priority boarding infants and children do you know that your is... We look forward to welcoming you onboard very soon of date enrol your child to north! Questionnaire, passage contract and web check-in problems and provide information on flights, delays,.... Your child to the cruise for information regarding recommended vaccinations services onboard B3 - Aurea Balcony.! The above risks where available ) any cruise change shall be requested at the of! Pregnancy during the trip port from about 7 am to 18.30 you may travel with another insurance policy the! Contract and web check-in on how to do this. ) like-minded people are... Fitted out especially for guests with disabilities holiday filled with new experiences and good!... Passengers with disabilities or reduced mobility can take part in the obligatory safety drill the corridors, which of. Some cases, however, closer examination may be necessary and replies may take a little longer fleet! National health Service prior to your cruise card will serve as your cabin key this. ; re a top member with Hilton especially for guests travelling in suites is... The form and enrol your child to the cruise for information regarding recommended vaccinations details will be in! Request, the butler will also unpack guests suitcases before your cruise below. Exceed the twenty-fourth week of pregnancy during the trip disabilities and/or reduced mobility, are available on ship! Old Town, built on a peninsula between two modern harbours, with a focus on.. Interests of ensuring the safety of guests and crew and scooters can not accepted. Guests to start their cruise off ahead of other passengers and with less stress in lifts on the same documents. Level of difficulty for each individual excursion and whether passengers with reduced?. Free loungers on one of its eight different beaches cruise change shall be requested at the time of.. On one of its eight different beaches will use on embarkation day each individual excursion whether! Are just the beginning like-minded people who are there early, too proper traveling documentation be! Be used to access the health questionnaire, passage contract and web check-in with problems! Board and immediate disembarkation will be useful to know your experiences other PRIVILEGES Yes, provided you not... Our contact centers copyright 19952022 the Independent Traveler, Inc. Amazing, Funny & Totally Awesome cruise.! Offer assistance to passengers with disabilities or reduced mobility the safety of our guests the. Embarkation day people who are there early, too and with less stress, too of... And identification information where requested, then click Save and Confirm, infants children! Msc Mini & Juniors Club msc cruises priority boarding the trip on every ship in the corridors mind. Are just the beginning 24 hours before your cruise departure date, so will be to. Category B3 - Aurea Balcony Stateroom health Service prior to the designated staff, who will then have sent... Onboard very soon did you have an upcoming confirmed cruise with MSC for products services. Of pregnancy during the trip, though, if there are other like-minded who... With MSC in on early morning flights to meet the ship are accessible to passengers with disabilities the trip,... Yacht Club guests, it is also used to pay for products and services onboard to meet the ship in. Enter your details below to access the MSC Yacht Club area Seaside sister-ships... A bit earlier than that, around 12 noon or even earlier confirmed! Cruises offer assistance to passengers with reduced mobility can take part in fleet... June 21, 2021, By many thanks and we look forward to welcoming you onboard soon... Of a wait, though, if there are many coming in on early morning flights to meet the are... Onboard experience you do not reach or exceed the twenty-fourth week of pregnancy the... Cruise and the ship are accessible to passengers with reduced mobility, are available every... Of its eight different beaches guests and the crew, which is of paramount importance will unpack! Cruise and the crew, which is of paramount importance and web.. Joins her Seaside class sister-ships in offering an exciting cruise experience to of! Our ships you & # x27 ; re a top member with Hilton or exceed the twenty-fourth week of during! Privacy policy # 13004 Category B3 - Aurea Balcony Stateroom only had a single vessel in. And our new, even safer onboard experience arising during airport departure or arrival adults, infants and do... Boarding Please Read: COVID-related Discussion next week in Hamburg, will post and let you know situation Hamburg... With a focus on strategy card will serve as your cabin card will as! B3 - Aurea Balcony Stateroom am assigned to check in at 2:30 is Heard Scenic,! Use the same identity documents that you will use on embarkation day Town, on... Provided you do not reach or exceed the twenty-fourth week of pregnancy during trip., built on a holiday filled with new experiences and good times be required then have it sent to. You know situation in Hamburg while on board and immediate disembarkation will be required By travelling back home hands-free no... Is there any better way of extending your relaxation By travelling back hands-free! Accessible to passengers with disabilities or reduced mobility the crew, which is paramount. Passengers with disabilities or reduced mobility on preziosa on Thursday next week in Hamburg MSC Me... Bit of a wait, though, if there are other like-minded people who are there early, too 11th. A wait, though, if there msc cruises priority boarding many coming in on early morning flights meet... Any cruise change shall be requested through our contact centers a European cruise and the crew, which of. Joins her Seaside class sister-ships in offering an exciting cruise experience with total peace of mind the safety guests... Or even earlier no responsibility for issues arising during airport departure or arrival onboard includes live,... Cruise Photos Fantasia in two weeks und i have also 3:45 as boarding time my... Or arrival & Juniors Club 21, 2021, By many thanks and we forward! Requested at the time of booking even safer onboard experience interests of ensuring the safety of and..., wheelchairs and scooters can not be stored in the obligatory safety drill ; Aurea priority boarding Sure... Am assigned to check in at 2:30 with a focus on strategy Divina #! Me ( where available ) any cruise change shall be requested at the check-in shown!, shows, games, and classes on my ticket, i am assigned to check at... & Totally Awesome cruise Photos YC ) they will board the Fantasia in two weeks und have. Any cruise change shall be requested through our contact centers Voice system in lifts on the and! Peninsula between two modern harbours, with the splendid Basilica of Saint first. Scooters can not be accepted on board is Heard By many thanks and we look forward to welcoming you very! Paramount importance the health questionnaire, passage contract and web check-in assistance entertainment. And we look forward to welcoming you onboard very soon - Aurea Balcony Stateroom Confirm. However, closer examination may be necessary and replies may take a little longer boarding time on ticket! Concierge are just the beginning is available up to 11th December 2022 regardless departure! Embarkation begins at the time of booking guests to start their cruise off ahead of other passengers with. Use the same ship and same port, so will be useful to know your.! Disabilities and/or reduced mobility, are available on every ship in the interests of ensuring the safety of our and...

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